Frequently Asked Questions

LEGAL DISCLAIMER

The services provided on this website are intended for general information and educational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified health care professional with any medical concerns. Never disregard professional medical advice or delay in medical assistance based on website information. In case of medical emergency, call your doctor or 911 immediately. Any information used on this website is used at your own risk.

WHAT IS A HOLISTIC MASSAGE? WHAT ARE THE BENEFITS?

Holistic massage is an integrative approach that combines different massage techniques, including Shiatsu, Reflexology, Swedish Massage, Aromatherapy, and Energy work. This type of massage considers the interconnectedness of the body, mind, and spirit, aiming to promote overall well-being and address the individual as a whole, rather than just isolated physical issues.

Benefits Chart

WHAT IS THERMOTHERAPY?

Thermotherapy is the use of heat for therapeutic purposes. Applying heat to the body, through devices such as hot packs or heating pads, helps to relax muscles, improve blood flow, reduce pain, and support the body's natural healing processes.

WHAT ARE THE POTENTIAL RISKS TO TREATMENT?

Holistic massage with thermotherapy, like warm foot baths and hot compresses, is generally safe and beneficial for relaxation and muscle tension relief. However, heat-related risks and contraindications exist; see the link below for details. A health assessment will be conducted before treatment, and client comfort levels will be checked throughout the session.

C.I. Chart

WHAT IS FOOT REFLEXOLOGY?

Reflexology involves applying pressure on specific points on the feet. These points, known as reflex areas, are believed to correspond to different organs and systems in the body. By stimulating these reflex areas, reflexology aims to promote relaxation, improve circulation, and support the body’s natural healing processes. It is often used to reduce stress, alleviate pain, and improve overall well being.

WHAT IS SHIATSU?

Shiatsu is a form of Japanese bodywork therapy that involves applying pressure to specific points on the body to promote balance and improve the flow of life force energy, known as “qi” or “ki”. It is based on the principles of traditional Chinese medicine and aims to release tension, alleviate stress, and support the body’s natural healing abilities. Practitioners use their fingers, thumbs and palms, to apply pressure along energy pathways called meridians.

WHAT IS SWEDISH MASSAGE?

Swedish massage is often used as a foundational technique in Western massage therapy. This modality involves a variety of techniques such as effleurage (long, gliding strokes), petrissage (kneading), friction (deep circular movements), tapotement (rhythmic tapping), and vibration (rhythmic shaking). It aims to reduce muscle tension and is known for its gentle and soothing nature.

WHAT QUALIFICATIONS DO YOU HAVE?

For more details please refer to my CV in the link below.

Link to CV

AS A MOBILE BUSINESS, WHICH REGION OF THE LOWER MAINLAND DO YOU SERVE?

I serve Vancouver and the Lower Mainland. Travel within a 12km radius of The Shipyards in North Vancouver is free. For travel exceeding 12km, a surcharge of $2.00 per km will apply. Please contact me for a personalized travel fee estimate.

WHAT IS YOUR PREFERRED PAYMENT METHOD?

The preferred payment method is E-Transfer (mark.bencito@gmail.com). For first time clients a 50% deposit is required to book a session. Furthermore Credit/Debit, and Cash are also accepted methods of payment when paying the difference AFTER the massage session WHILE ONSITE. Payment in full is required for Package of Massage Sessions or Corporate / Event Package.

WHAT SHOULD I DO IF I NEED TO CANCEL OR RESCHEDULE A SESSION?

Please notify me via text or email 24 hours in advance to reschedule or cancel. Rescheduled appointments will have their deposit applied to the new booking. Cancellations made with less than 24 hours’ notice will result in a forfeiture of your deposit. No-shows or missed appointments without notice will be charged the full session fee.

WHAT DO YOU NEED TO SET UP THE TREATMENT AREA?

General Requirements:

To set up the treatment area, I will need approximately 8 feet by 8 feet of space to comfortably accommodate a standard-size massage table with room to move around. Access to a power outlet, running water, and a sink are also required. Additionally, please keep any pets in a separate room away from the treatment area during the massage session.

HOW CAN I PREPARE FOR MY FIRST SESSION?

GENERAL GUIDELINES

Clients receive dignified, respectful, and confidential treatment.
Practitioner arrives 15-30 minutes early for setup; requires power, running water, and sink access.
Avoid heavy meals 2 hours prior; practice good hygiene and remove all jewelry.
Reschedule/cancel appointments if ill or contagious.
Minors (under 19) require parent/guardian-signed intake and parent presence for the entire session and booking.